Open Social

Join us at the Open Social Summit '26!

Meet the Open Social team at the Open Social Summit at DrupalCon Rotterdam on Monday the 28th of September 2026 — a full day dedicated to the future of community platforms, AI-powered collaboration and EU data sovereignty. View the Summit program and register here!

Community Management System

Create digital spaces that empower your members to connect, share knowledge and spread their ideas with Open Social's out-of-the-box solution for your online community. Open Social is used by international organisations around the world, such as the United Nations, the European Commission, IATA, Greenpeace, the LEGO Foundation and many more.

Open Social is a great match for knowledge sharing, communities of practice and ideation communities. It's used by NGOs, governments and hundreds of organisations, big and small, to connect to their members, volunteers and customers.

Partners and allies regularly sponsor the development of the Open Social project. Sponsors include the European Commission and more.

Available as a hosted SaaS solution

The Community Management System (CMS) — the very distribution you find on this page — is also available as a hosted Software-as-a-Service. Our SaaS offering includes hosting on our Cloud Platform, support, automatic releases, plus access to all our products, add-ons and professional services.

Extend the CMS

You can extend the Community Management System with powerful add-ons:

• Native App
  Reach your members wherever they are on the go with a native mobile app and push notifications, and keep your community connected.
• Document Collaboration Suite
  Work together in real-time on word documents, spreadsheets, presentations and drawings. Our sovereign Document Collaboration Suite is made in Europe and free of US Cloud Act exposure.

The Community Collaboration Platform: 5 more products

The Community Management System is one of the 6 products that together form Open Social's sovereign Community Collaboration Platform. The other 5 products are:

1. Cloud Platform
   Secure, data-sovereign hosting for your community, crafted in Europe with enterprise-grade security, compliance and performance.
2. Gaia AI
   Our AI assistant helps your members and community managers with workflows, content moderation and advanced search.
3. Engagement Studio
   Design personalized member journeys and engagement campaigns that keep your community active along the entire member journey.
4. Connection Hub
   Connect your platform to the rest of your digital ecosystem with integrations and APIs.
5. Lumina Insights
   Measure the true ROI of your community with easy information management and community intelligence: an at-a-glance overview of the key performance indicators relevant to you and your community.

Enterprise services and support

Open Social provides professional support and Enterprise services to Software-as-a-Service customers. This is provided directly by our core teams and our agency partners. A few examples:

• Custom extensions and integrations (API)
• (Security) Audit
• Maintenance and Support
• Performance Optimization
• In-house Developer Training
• Community Building Consultancy

Contact Open Social

For developers and site managers: roadmap, issue list and documentation

We recommend using Composer to install Open Social. See the download and install instructions at the bottom of this page. Other resources:

• Bugs and feedback through the issue queue on Drupal.org.
• Community Talks: user manuals and guides for (end) users, site and content managers.
• Main documentation for general questions, contributing FAQ and more.
• Open Social on YouTube for product videos and webinars.

Highlighted projects and showcases

• Open Social case studies: Case Studies
• The World Bank Group: Collaborating globally to improve human lives
• UNDP: Bringing digital transformation to the United Nations with SparkBlue
• European Commission: Democratizing collaboration with the Europa Communities Platform (ECP)
• IATA: Powering global aviation safety with IATA Connect
• World YWCA: Powering a global movement for women and young women
• WE BUILD Consortium: Building Europe's digital business future
• WAGGGS: Empowering global engagement and collaboration with Campfire

Installation, compatibility and support

For more information on installation, PHP support and Drupal core compatibility please check the following page:
https://www.drupal.org/docs/drupal-distributions/open-social/installing-open-social