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This module sends your Webform submissions to a Zammad instance. It allows you to integrate your website's forms with your Zammad helpdesk system.

General

This module provides a Zammad Webform Handler, for sending Webform submissions to a Zammad instance.

Requirements

This module requires the Webform module and the Zammad API Client.

Installation

composer require drupal/zammad_webform_handler zammad/zammad-api-client-php:^2.0

NOTE: If you don't use composer for installation, please ensure zammad/zammad-api-client-php is present

When generating your Zammad Token under "/#profile/token_access" make sure it has the "Ticket -> Agent" permission.

Also note, that even if the profile, you generate the token with, is set to admin, you still need to assign your username to the group you would like to create tickets off in the zammad settings.

(Indirect) Guzzle 7 dependency

The "Zammad API Client" (zammad/zammad-api-client-php) requires guzzlehttp/guzzle: ^7.

With Drupal ^9.x

If you are using drupal/core-recommended:^9 you sadly need to change this to drupal/core":^9, because drupal/core-recommended has a strict dependency on guzzlehttp/guzzle: ~6.x.
See CR: Drupal 9 sites are able install Guzzle 6 or 7.

With Drupal ^10

No special Installation needed. With Drupal 10 this is solved in core, see #3104353: Upgrade to Guzzle 7

Alternatives

Supporting this module

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Let's make Drupal even better, together!

Development proudly sponsored by German Drupal Friends & Companies:

webks: websolutions kept simple (https://www.webks.de)
and
DROWL: Drupal-basierte Lösungen aus Ostwestfalen-Lippe (OWL), Germany (https://www.drowl.de)

Activity

Total releases
1
First release
Jul 2025
Latest release
11 months ago
Releases (12 mo)
1 ▲ from 0
Maintenance
Slowing

Releases

Version Type Release date
1.0.0-beta10 Pre-release Jul 28, 2025