This module allows users to submit tickets directly through a portal for reporting problems or requesting support. It supports multiple ticket types, each with customizable fields, and allows users to set the status and priority of their tickets.
Ticketing Management System module provides ticketing (and more abstractly, entities), may have multiple ticket types, each with a unique set of requirements fields . This allows users to submit tickets to report problems or get support on whatever you want directly through your portal . Users can set the status, priority, and type of each ticket submitted.
Configuration Overview
1 . Enable the Ticketing Management System module.
2 . Add a Ticket type ,From this tab you can also manage the fields for your Ticket types.
3 . Create a new Ticket, filling in the information for the Ticket type.
4 . Your new content will have a Ticket tab. Click the tab to view information about the Tickets.
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Releases
| Version | Type | Core | PHP | Release date | |
|---|---|---|---|---|---|
| 1.0.1 | Stable | 10–11 | Dec 1, 2024 |