tawk_to

Implementation of tawk.to live chat for Drupal 8.

tawk.to is a live chat software designed to help businesses communicate with clients and website visitors to deliver customer support.

Requirements

- Account on tawk.to service.

Installation

Download and enable as a normal module.

Configuration

• Go to the widget settings page /admin/config/services/tawk_to/widget.
• Log in to tawk.to with credentials.
• Select widget and widget settings.
• Go to the extra settings page /admin/config/services/tawk_to/extra_settings.
• Set up, if necessary, visibility settings.
• Check that the widget is loaded on some site pages.
• To overcome page speed errors https://www.drupal.org/project/tawk_to/issues/3319783 configure Script load delay with value more than 1-2 seconds.

Uninstalling

Uninstall as a normal module.

Project on github.com - tawk_to

🇺🇦

This module is maintained by Ukrainian developers.
Please consider supporting Ukraine in the fight for their freedom and the safety of Europe.

FAQ

1. Question: How to set up own visibility rules?
   Answer: You can implement your own condition plugins and configure them in the /admin/config/services/tawk_to/extra_settings. See https://www.drupal.org/project/tawk_to/issues/3225179#comment-14303926
2. Question: How to configure CORS for the module?
   Answer:
   The CORS configuration isn't a part of this module. However, I think some documentation about this could help.

   So, to fix CORS issues, you should implement both the server and the Drupal side:

   • Enable 'Access-Control-Allow-Origin' on the server, please, check the example documentation for the NGINX - https://ubiq.co/tech-blog/enable-cors-nginx
   • Configure CORS settings for Drupal. It could be in your custom services.yml, please, check https://www.drupal.org/node/2715637 or by installing and configuring the CORS_UI module - https://www.drupal.org/project/cors_ui

   See https://www.drupal.org/project/tawk_to/issues/3222887#comment-14303943