AI Webform Sentiment Analysis

AI sentiment analysis on webform submissions

This module gives you the possibility to

• Use AI to score webform submissions on positive/negative.
• Use AI to visualise the clusters of themes in the webform submissions

We leverage the AI module LLM capability to calculate a sentiment score for each submission.
This allows you to track the average submission emotion and the sentiment trend in Drupal.

Configuration

• Add a handler to the webform
• Configure the sentiment handler (choose a PROMPT and a Large Language Model).
• (optional) Change the prompt to use more granular or less granular scoring. you can make it score from 0-5 or from 5-10 or ... (currently only supporting numeric).
• Make sure cron runs

Usage

Go to the webform results page, click on Sentiment. See the scores.
They will be updated per cron run.

Requirements

• Cron configured and running
• chartjs_api

Warning 1

The dashboard uses some heavy queries (avg/sum/) with grouping.
It might be that the module needs some more production testing and load testing. happy to accept suggestions. Be careful installing this on production.

Warning 2

If you have many webform submissions. For every LLM evaluation we will do a call which may cost you money. You should be aware.

Similar modules

Similar but not the same: analyze_ai_sentiment